What follows is the Heritage Oaks online privacy policy, which governs the use of personal information gathered on our Internet site.  Heritage Oaks(the website) is committed to the privacy of the individuals it serves and will never sell, distribute, or otherwise share information with any other individual or company.  We do not ever engage in SPAM (unsolicited email).  Below you will find the policy explained in greater detail.

Personal Information that we May Collect Online
The website collects personal information online, including names, postal and e-mail addresses, phone and facsimile numbers, home information, and certain other information.  The Heritage Oaks website does not knowingly collect or maintain any personal information from individuals under the legal age as determined by law to enter into an agreement or contract.

How We Uses Personal Information Collected Online
Unless you otherwise consent, we will use your personal information only for the purpose for which it is submitted, such as to reply to your emails, confirm reservation, offer specials, etc.  We do not in any way engage in spam.

How Your Information May Be Shared
We never sell or rent your personal information.

Heritage Oaks may release personal information under the following circumstances:

	Where release is required by law (for example, a subpoena) or regulation or is requested by a government agency;
	Where our records indicate an individual or company may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
	To appropriate persons, where your communication suggests possible harm to others.

Computer Tracking and Cookies
Our website is not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, these statistics contain no personal information and cannot be used to gather such information.

A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. Heritage Oaks uses non-identifying cookies to provide easier site navigation and access to forms. You can still use the site if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine, and are never tied to anything that could be used to identify you.

Problems or Complaints with Heritage Oaks Privacy Policy
If you have a complaint about Heritage Oaks compliance with this privacy policy, you may contact us at Manager@HeritageOaksRVP.com.

We will work strongly to resolve your complaint to your satisfaction!